The Benefits of Using the Quickride Passenger App

It’s here, phase 2 of Quickride is up and running. This new upgrade is jam-packed with new features for all aspects of the system, including the Quickride Passenger App. The Quickride Passenger App The Quickride Passenger app is a web app designed to allow passengers to set a precise location when...


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Customer Service Email & Phone number

If you have any questions or feedback, you can reach us via the following channels:   Our Customer Service, hours of operation are Monday to Friday 9:00am-5:00pm Pacific Time Quickride Customer Service Email: support@goquickride.com Quickride Customer Service Phone #: 888-570-6807 ...


top-5-benefits-quickride

Top 5 Benefits of Quickride

Most of the Service Department who offers shuttle service would have the old method of requesting a ride and that is by writing your name on a piece of paper or clipboard. This method creates dissatisfaction as customers have to wait indefinitely for the shuttle. Quickride is an application...


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Command Center: Ride Distribution

Ride distribution is now simplified and automatic. Quickride developed an algorithm that is intuitive. The algorithm will ensure that the Driver's route gets planned out. And the rides get distributed with the greatest efficiency. Conditions on how the rides get assigned to the shuttle...


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How to Cancel a Ride?

In case a ride was booked incorrectly it can be canceled. There are only 2 ways a ride can be canceled: through the Passenger app or the Command Center. Shuttle Drivers don't have the ability to cancel rides, they can only finish/complete a ride. On the Passenger App If the ride has been scheduled,...


Command Center: Reassigning Ride

Reassigning rides is an essential process for Shuttle Coordinators. Reassigning allows them to switch the rides between Drivers. Once the Driver logs in the app, any rides created in the Command Center will get assigned to a Driver. Service Advisors/BDC coordinator doesn't need to check which...