5 Advantages of Quickride Passenger App

With the world constantly evolving and changing, businesses also have to find a way to keep itself in tune with what the customers or passengers’ need. One of which is the ability to automate the way customer is requesting for shuttle service. Technology has now more than ever become a necessity in our lives. The advantages of Dealerships who are technologically advanced are:

1. Decrease in Errors

Automating the system on how rides are being requested ensures that the shuttles leave/arrives on schedule. This process eliminates rides being dispatched incorrectly.

2. Increased Customer Service

By empowering customers or passengers to book their own rides gives them the flexibility and freedom to command the shuttle at their own time or pace. With an Uber-like feature, it lets them see where the shuttle is.

3. Data Analytics

Most of the dealerships use clipboards to document shuttle ride request, however, data in the sheet of paper is unreliable as there’s a possibility that a ride may not have been included or the time requested was not followed. But with having a system in place, you can now download a report and you have data to who, what, where and when. It even tracks warranty rides. With the report, you can analyze the data at hand and be able to organize how your shuttles work for you.

4. Accountability

For Dealerships with more than one shuttle, they will find that automating the system is very beneficial because each shuttle is required to login the system and own a shuttle color that will represent the driver. If a passenger complains, a report can be downloaded and all the information about the ride can be retrieved including to whom the ride was assigned too.

5. Speed of Service

Having an organized system also means that whenever a new ride is requested, it will automatically be assigned to Driver. No need to call the Driver about a ride, it will be automatically viewed in the Driver’s phone. For multiple ride requests, the rides are grouped to a Driver on factors such as distance, number of passengers on board and number of trips made.

Diversification through technological enhancement places a dealership in a competitive advantage both as an internal process and as an external means to improve quality of service for the benefit of the customers. We cannot prevent technology but we can use it to our advantage. As they say, don’t work hard but work smart.