command-center-table-of-contents

Command Center: Table Of Contents

I. Getting Started Table of Contents Quickride Customer Service Email & Phone number Quickride is in Canada How to Download Quickride in iOS devices? How to Download Quickride in Android devices About Quickride Top 5 Benefits of Quickride II. Command Center What is a Command Center?...


quickride-customer-service-email-phone-number

Quickride Customer Service Email & Phone number

Here is our Customer Service contact information: Hours of operation: Monday - Friday 9:00 am - 5:00 pm PST Phone #: 1 888-570-6807 Support: support@goquickride.com


quickride-canada

Quickride is in Canada

We are growing and not just across the US but in Canada too! For those who are interested to find out how. Inquire now! Monday - Friday 9:00 am - 5:00 pm PST Phone: 1 888-570-6807 Email: support@goquickride.com or Chat with us, just click on the happy little blue icon on the lower right side of the...


how-to-download-quickride-ios-devices

How to Download Quickride in iOS devices?

This article provides information on the app requirements and how to download Quickride app on Itunes. Quick Ride Application is available to download for FREE on Itunes. Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch. To download Quickride on Itunes: Just click on...


how-to-download-quickride-android-devices

How to Download Quickride in Android devices?

This article provides information on the app requirements and how to download Quickride in Google Play. Quick Ride Application is available to download for FREE on Google Play and this app is compatible with all of your devices. To download Quickride in Google Play: Just click on this link. ...


top-5-benefits-quickride

Top 5 Benefits of Quickride

Most of the Service Department who offers shuttle service would have the old method of requesting a ride and that is by writing your name on a piece of paper or clipboard. This method creates dissatisfaction as customers have to wait indefinitely for the shuttle. Quickride is an application...


command-center-ride-distribution

Command Center: Ride Distribution

The Quickride shuttle algorithm is optimized for the quickest drop off/pickup time for the customer. So if you have several people to pick up or drop off and multiple shuttle vans, Quickride will group the passengers together into a shuttle based on the following conditions: When considering a RIDE...


how-to-cancel-a-ride

How to Cancel a Ride?

In case a ride was booked incorrectly it can be canceled. There are only 2 ways a ride can be canceled: through the Passenger app or the Command Center. Shuttle Drivers don't have the ability to cancel rides, they can only finish/complete a ride. On the Passenger App If the ride has been scheduled,...


command-center-selected-ride-ride-reassigning

Command Center: Selected Ride and Ride Reassigning

When a driver logs in the system, it can view all available and pre-scheduled trips and from there can already accept them. However, there are instances wherein a Driver may not be able to complete the trip, for example, due to engine trouble, Dealers can easily reassign them to another Driver. On...


command-center-ride-list-ride-list-filtering

Command Center: Ride List and Ride List Filtering

To easily identify the queue, there are 4 states in that passenger cycles through. And in the Command Center app, Dealers have the ability to filter the rides of their Driver/s. These are the different states: a. Waiting For Pickup - these are passengers waiting for a Driver. The passengers will...