Cracking the Driver Code: How Quickride Helped this Honda Shuttle Driver Improve His Ride Time and Customer Satisfaction

Implementing a new app for a business isn’t as easy as one might think. No matter how confident you are in your team’s abilities, you are bound to come across a few, if not many, roadblocks along the way. Everyone’s skill level is different and those variances must be taken into account when...


Can a Better Shuttle Experience Improve CSI Scores? Here’s what we found

Customer Satisfaction Index (CSI) scores are simple. Dealerships give great customer service and in return, their CSI scores go up. Customers are satisfied, manufacturers are happy, and dealerships enjoy the increase in revenue. While it is a simple concept, the approach to achieving high CSI...


How to Choose the Right App for Your Auto Dealership

Technology is evolving in auto dealerships. But with so many applications to choose from, it can be difficult to weed through what is the right solution for your dealership. After helping dozens of Quickride partners successfully transform their shuttle management process with our app, the...


How to Transform Your Dealership’s Customer Communication

Communication is key in running a successful business. But many dealerships are stuck using outdated customer communication methods, resulting in inefficient workflows and gaps in customer care. A recent study by the J.D. Power U.S. Sales Satisfaction Index shows that better customer...


5 Consumer Loyalty Trends Auto Dealerships Should Know

Consumers aren’t easy to win over, and customer retention has never been more crucial to sustaining a business than it is today. If you haven’t already noticed, Americans have a huge trust issue with brands lately. According to the 2018 Edelman Trust Berometer, consumers are at an all-time low...