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Washing the Car with Rainwater

Washing the car is one of the essential pamperings it needs to preserve its shine and luster....

What are the Critical Car Warning Lights

Among the things that we need to be cautious of would be the car's dashboard lights. The warning...

Ways To Save Money On Auto Repairs

Car repairs can be costly. Here are some tips that can help save a few dollars on those car...

Command Center: Driver States

The new Driver states are part of the update in the system to further improve shuttle efficiency....

Command Center: Understanding How ETA Works

Understanding how ETA works is crucial in improving customer satisfaction. We understand how...

Command Center: Scheduling a Ride

When a ride gets scheduled, more often than not, these same people will be requesting a ride back....

5 Consumer Loyalty Trends Auto Dealerships Should Know

Consumers aren’t easy to win over, and customer retention has never been more crucial to...

New Passenger App

We just launched the new Passenger app because we make every effort to enhance, upgrade and improve...

Here’s Why Toyota of Pasadena prefers to use Quickride over Lyft

  After making the switch from rideshare services to Quickride, Toyota of Pasadena quickly...

Tips That Will Help You Get Old Stickers Off Of Your Car Without Damage

Car stickers are fun and can sometimes reflect your personality or mood. But then, those feelings...

5 Micro-Moments in Consumer’s Buying Cycle That Are Key to The Sale

Technology has changed the way people buy. These days, you can use your mobile phone to search for...

A Comprehensive Color Guide To the Various Car Fluids

There are different car fluid leaks that a car owner can encounter. Some are harmless and requires...

Everything You Need To Know About Car Noises And What They Mean

It is normal sometimes to hear car noises, experience a bit of shaking or even hear odd sounds...

How to Choose the Perfect Vehicle Repair Shop for Your Car

As much as DIY is so popular these days, at one point the car still needs repair in a shop or...

3 Easy Steps to Replace a Flat Tire

Changing a flat tire seems like a very simple task. It always looks so simple until you actually...

Keep Your Car Cool During the Summer: 5 Tips to Beat the Heat

Scorching heat is the signal that summer has officially started. Summer means spontaneous trips to...

Five Car Saving Tips That Help You Keep Your Car Interior Clean

Often, people are more obsessed with cleaning the car’s exterior. The moment a car gets dirty,...

4 Tips for Preserving your Car’s Paint

As they always say, the first impression lasts. Impressions are essential when it comes to...

Increase Sales with Social Media

Before, car dealers used flyers, banners, direct mail and even eco blimps to promote their...

How to Keep Customers Engaged in a Car Repair Industry

It is every company’s goal to increase revenue yearly. To do that, a company has to have...

How to get Customer Referrals?

Business thrives in a constant stream of customers. Customers can be acquired through different...

Why Should You Invest in Shuttle Service?

One of the most profitable businesses in the economy right now is in the manufacturing sector which...

Impact of Automated Driving System

Innovation has gone a long way toward improving people’s lives. It has brought about inventions or...

Tips in Building Successful Relationships in Car Dealer

Car dealerships, like regular companies, composed of different departments all working together....

What Services Do Customers Expect from their Dealers?

Customer Service has been the cornerstone of businesses for which it thrives upon. The success or...

Improve Customer Loyalty by Leveraging Shuttle Services

Shuttle service is being offered as a complimentary service to customers who have a scheduled...

The Benefits of Using the Quickride Passenger App

It’s here, phase 2 of Quickride is up and running. This new upgrade is jam-packed with new...

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Command Center: Table Of Contents

I. Getting Started Table of Contents Quickride Customer Service Email & Phone number Quickride...

quickride-customer-service-email-phone-number

Quickride Customer Service Email & Phone number

Here is our Customer Service contact information: Hours of operation: Monday - Friday 9:00 am - 5:00...

quickride-canada

Quickride is in Canada

We are growing and not just across the US but in Canada too! For those who are interested to find...

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How to Download Quickride in iOS devices?

This article provides information on the app requirements and how to download Quickride app on...

how-to-download-quickride-android-devices

How to Download Quickride in Android devices?

This article provides information on the app requirements and how to download Quickride in Google...

top-5-benefits-quickride

Top 5 Benefits of Quickride

Most of the Service Department who offers shuttle service would have the old method of requesting a...

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Command Center: Ride Distribution

Ride distribution is now simplified and automatic. Quickride developed an algorithm that is...

how-to-cancel-a-ride

How to Cancel a Ride?

In case a ride was booked incorrectly it can be canceled. There are only 2 ways a ride can be...

Command Center: Reassigning Ride

Reassigning rides is an essential process for Shuttle Coordinators. Reassigning allows them to...

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Command Center: Ride List and Ride List Filtering

To identify the queue, there are four states in that passenger cycles through. And in the Command...

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Command Center: Distance from the Dealership

Knowing the distance from the dealership will help Shuttle Coordinators to plan for the trips...

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Command Center: Create Ride – Set by Passenger

Passenger ride request is when we send a text message with a link to the passenger app. The...

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Command Center: Unable to Create a Ride

When you create a ride check that the correct address gets put in the system. Address accuracy is...

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Ride Not Updating

The Command Center and Driver App work hand in hand in making sure that real-time updates are...

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Command Center: Create Ride – Future or Scheduled Rides

Creating Future or Scheduled rides is easy in the Command Center. Future or Scheduled rides are a...

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New Command Center: How to Create a Ride

The Command Center can let you access important passenger information. To track shuttle location,...

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Command Center: Ride Status

Understanding the ride status in the Command Center, when the ride has gets created it will get...

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Command Center: Logging out Shuttle Drivers

 Only ones with access to the Command Center can log out a Shuttle Driver. This is to prevent...

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Command Center: Driver Report

The Driver Report is the Car Dealers now has a way to know how their drivers have performed. With...

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Command Center: Download Report

Downloading a report in the Command Center is easy for Managers and Service Advisors. They can...

Command Center: Tutorial and FAQ

From the Control Panel, you can access the Tutorial and FAQ. We have included our help section to...

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Command Center: Help Icon

Quickride has interactive Help icon to assist customers whether you need to reach us by chat or...

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New Command Center: How to Login

The Command Center will help you keep track of your shuttles. The app has the ability to view their...

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Command Center: Map View

These are the various icons that can be seen in the Command Center: a. Center button - this...

command-center-map-controls

Command Center: Map Controls

The map view enables both Dealer and Driver see current and scheduled trips real time. Here are the...

command-center-overview

Command Center: Overview

The Command Center has several features and functions that will enable car dealers to manage their...

what-is-a-command-center

What is a Command Center?

The Command Center is an application that is designed to improve Car Dealer's ability to efficiently...

driver-app-navigation

Driver App Navigation

Another great feature for the Driver app is the real-time GPS and Map navigation system that allows,...

deleting-rides

Deleting Rides

For many, they find that multiple requests cause confusion and would rather...

shuttle-selection

Shuttle Selection

To ensure that drivers are assigned, the Driver app is color coded for easy identification. The...

understanding-the-shuttle-colors

Understanding the Shuttle Colors

The Quick Ride Colors Quick Ride has implemented six color variations to help identify the...

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Driver App: On-Boarding Passengers

A dealership may get multiple ride request in a day from various passengers. The best way to...

driver-app-navigation-system

Driver App: Navigation System

We at Quickride are continually working to make our navigation systems much better and safer for our...

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How to Complete a Pick-up and Drop off

How to Complete a Drop Off Ride Request: When doing Passenger drop off, remember to follow these...

how-to-use-the-driver-app

Understanding the Driver App

This article will provide information on how to use the Driver app. Important reminders before...

what-is-a-driver-app

What is a Driver App?

The Driver app is a mobile application that drivers use to manage their passengers. The app is...

how-to-use-passenger-app

How to Use Passenger App?

Using the Passenger App link in requesting for a shuttle is easier for customers. With the...

passenger-app-how-to-set-correct-location-pickup-drop-off

Passenger App: How to Set Correct Location

To set correct location in passenger app is very easy. Simplification is our goal to make sure that...

passenger-app-unable-to-locate-correct-address

Passenger App: Unable to Locate Correct Address

The Passenger app is designed to automatically locate the passenger's current location and it also...

passenger-app-unable-to-get-accurate-location

Passenger App: Unable to Get Accurate Location

Is your map not giving you the right location? When you use the passenger app link, it comes off as...

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Passenger App – Time Request

The best thing about the passenger app is that customers are able to summon a shuttle when they need...

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Passenger App: SMS or Text Alerts

We send text reminders to customers when: When you select them as your destination (pressing the GO...

advantages-quickride-passenger-app

5 Advantages of Quickride App

Businesses also have to find a way to keep itself in tune with what the customers or...

what-is-passenger-quickride-app

What is a Passenger Quickride App?

The Passenger app or the weblink is what the passengers use to command for a shuttle when a...

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Credit Card Payments for Quickride

Quickride accepts credit card payments, please call our customer service number. Our lines are open...

check-payment-information-quickride

Check Payment Information for Quickride

To all customers, Quickride accepts checks as modes of payment. For check payments, it can be sent...

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Troubleshooting Command Center: Blank Screen

If you visit a website frequently, your web browser stores elements of the web page in a cache so...

troubleshooting-driver-app

Troubleshooting Driver App

When a new version of an application is released most of the updates are done automatically without...

troubleshooting-command-center

Troubleshooting: Command Center

We at Quickride are continually updating and enhancing our system to make sure that our application...

troubleshooting-location-services-iphone-and-ipad

Troubleshooting Location Services – iPhone and iPad

When you search on Google, we use your location to help show the most relevant search results. For...

troubleshooting-command-center-ride-grayed-out

Troubleshooting: Command Center – Ride Grayed Out

There are times when a ride that was assigned to a Driver was suddenly grayed out in the Command...

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Command Center: Shuttle Not Being Tracked

Quickride will continually update our applications to ensure that it's going to remain efficient,...

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5 Common Android Issues Encountered by Driver App Users

When it comes to technology, nothing is perfect, such is the case for Android platforms. Issues with...

common-ios-11-problems-affect-driver-app-users

6 Common iOS 11 Problems that Might Affect Driver App Users

Quickride Driver App is dependent on mobile phones to transmit real-time information on its...

troubleshooting-location-services-android

Troubleshooting Location Services – Android

When you search on Google, we use your location to help show the most relevant search results. For...

troubleshooting-location-services-computer

Troubleshooting Location Services – Computer

Google automatically detects your computer’s location using its IP address, Location...

quickride-customer-service

Quickride Customer Service

Our lines are always open during Monday - Friday 9:00 am - 5:00 pm PST. Phone: 1 888-570-6807...

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Forgot Password on Quickride

We know how Service Managers and Advisors can become pretty tied up in work and sometimes get...

top-10-most-common-vehicle-repairs

Top 10 Most Common Vehicle Repairs

Changing the oil and oil filter, replacing wiper blades and air filters, and scheduled maintenance...

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Warranty Reimbursement on Shuttle Service

One of the most missed opportunities for reimbursements is shuttle rides. Since most are doing the...

basic-car-safety-feature

5 Basic Car Safety Feature

Driving takes a lot of skill and focus, as easy as it may sound, it's more complicated. You need to...

4-safety-tips-in-driving

4 Safety Tips in Driving

Driver and passenger safety should be a top priority. As much as we would like to avoid accidents,...

best-driver-tips

5 Best Driver Tips to Provide Quality Service

Being the best in the field means that you have to ensure that you provide quality service and it...

steps-cleaning-car-engine

7 Steps in Cleaning Car Engine

We are often more concern about the cleanliness of the exterior of the car, however, this is not the...

vehicle-check-winter-weather

Six-Point Vehicle Check During Winter Weather

Six-Point vehicle check will help improve the performance of your vehicle, especially during winter...

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5 Things to Avoid When Driving Automatic

Driving an automatic vehicle makes us think that the controls are far simpler. However, being...

improve-mobile-phone-connectivity

6 Tips to Improve Mobile Phone Connectivity

We’ve all been there, at one point, regardless of your mobile phone you still lose connectivity....

things-to-do-while-waiting-car-repair

6 Things to Do While Waiting for a Car Repair

There comes a point in your car’s life that it has to be in Service for a repair. Maybe the part...

wireless-dead-spot

Wireless Dead Spot

We have relied on our mobile phones every day to help us with our personal and professional life....

quick-ride-best-practices

Quick Ride Best Practices

Safety First! Make sure your shuttles have fixed mounting for their wireless devices. Follow the...

important-tips-managing-rides

3 Important Tips in Managing Rides

There are times when a Driver gets multiple ride requests.  Here are some things to keep in mind:...

how-much-data-does-your-mobile-phone-use

How Much Data Does Your Mobile Phone Use?

The use of cellular data is more of a necessity and it also has become part of our daily lives....

advantages-shuttle-service

3 Advantages of Having a Shuttle Service

Outstanding customer service has always been the determinant of a dealership’s success. Customers...

quickride-best-practices

Quickride Best Practices

Every dealership is unique, there are days that there is less shuttle ride request and there are...

ways-shuttle-service-automation-help-business

4 Ways Shuttle Service Automation Will Help Your Business

Business process automation (BPA) is a business strategy that is now being employed worldwide. By...

things-improve-dealership-performance

6 Things to Improve Dealership Performance

Key performance indicator (KPI) is a set of quantifiable measures that a company or industry uses to...

importance-appointment-scheduling-service-operations

The Importance of Appointment Scheduling in Service Operations

The Service Department’s method of organizing car repairs will impact the entire operation. A shop...

interview-greg-white-marvin-k-brown-auto-center

Interview with Greg White of Marvin K. Brown Auto Center

1. What was the problem you were having before you discovered Quickride? Prior to Quickride our...

interview-robert-atkison-toyota-santa-maria

Interview with Robert Atkison of Toyota of Santa Maria

What was the problem you were having before you discovered Quickride? Couldn’t find a Shuttle or...

Quickride-Phase-2

Important: Quickride phase 2 will be upgrading on April 28th.

After more than 3 months of design and development, we are incredibly excited to announce Quickride...

top-10-safe-driving-tips-practices

Top 10 Safe Driving Tips and Practices

Technology has given us cars with more safety features. Some models have programs that help the...

things-to-do-waiting-shuttle-service

5 Things To Do While Waiting For Your Shuttle Service

Whether it’s at the checkout line of the grocery or the doctor’s office, waiting is hardly ever...

top-10-ways-improve-dealership-shuttle-service-experience

Top 10 Ways to Improve Your Dealership Shuttle Service Experience

Improving your shuttle service experience can help your dealership win more customers and generate...

Apps are finding their way into the dealership business, starting with shuttle system overhaul

With revitalizations in the transportation industry seemingly more common than traditional transport...