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How a Centralized Shuttle Management System Can Help Your Bottom Line
How a Centralized Shuttle Management System Can Help Your Bottom Line Leveraging…
December 13, 2021
Owning the Customer Experience at Your Dealership
Owning the Customer Experience at Your Dealership Do you want to know the fastest way to…
November 11, 2021
How to Make Auto Repairs Simple for Your Customers to Understand
How to Make Auto Repairs Simple for Your Customers to Understand The best way to help…
October 25, 2021
Why Exclusively Using A Rideshare Service Is Not a Good Option for Your Dealership’s Brand Perception
Why Exclusively Using A Rideshare Service Is Not a Good Option for Your Dealership’s Brand…
October 6, 2021
The Longo Lexus and Quickride Partnership
“Having the ability to pick up vehicles and drop them off has been really paramount to keeping us…
February 17, 2021
How to Limit the Number of Passengers on a Shuttle
Dealerships are gradually bringing back their courtesy shuttles after pausing them earlier this…
November 9, 2020
In the age of Social Distancing, car dealers are bringing the Dealership to the Customer
When dealership showrooms and Service drives first began to experience temporary closures back in…
October 26, 2020
Affinitiv Partners with Quickride to Deliver a New Automated Concierge Product — Connect Transport
Chicago, IL | October 22, 2020 – Affinitiv, the leading provider of data-driven marketing and…
October 22, 2020
How to Use and Clean Your Shuttle in the Age of Social Distancing
For car dealerships, shuttles have long been an essential part of the business to satisfy…
April 17, 2020
Using Quickride Shuttles & Jobs to Create a Seamless and Contactless Vehicle Pick-Up and Delivery Experience
In this example, you’ll see how a dealership is using both the Quickride Shuttles and Jobs…
March 24, 2020
Quickride Presented with Fixed Operations Rising Star Award at 2020 AWA’s
The 13th annual AWA awards, hosted by Glenn Pasch at the 2020 NADA Conference, highlight the very…
March 10, 2020
5 Ways Quickride Can Improve Your Dealership’s Time Management
If you’ve ever felt like your dealership is chasing the clock but still not producing the right…
March 31, 2019
5 Quick Tips for Managing Customer Feedback
Most high-performing dealerships understand that receiving customer feedback is crucial to…
March 18, 2019
Command Center: Shuttles
We added a new feature in the Command Center that gives the dispatchers the ability to pre-assign…
February 20, 2019
Command Center: Message of the Day
Communications is vital in any dealerships. And usually rounding everyone up is next to impossible…
February 19, 2019
Cracking the Driver Code: How Quickride Helped this Honda Shuttle Driver Improve His Ride Time and Customer Satisfaction
Implementing a new app for a business isn’t as easy as one might think. No matter how confident…
February 17, 2019
Passenger App: Common Questions
The Passenger app is a web link that allows customers to book rides at their own convenience. We've…
February 9, 2019
Driver App – Issue with Location
When using the Driver app, we need to ensure that WiFi is off at all times. The Driver app should…
January 29, 2019
Can a Better Shuttle Experience Improve CSI Scores? Here’s what we found
Customer Satisfaction Index (CSI) scores are simple. Dealerships give great customer service and…
January 24, 2019
Command Center: Unable to Create rides
When you are unable to create a ride check that the correct address gets put in the system. Address…
January 18, 2019
Command Center: Create Ride – Now
In a busy dealership, most of the rides getting requested are for an immediate need. Meaning the…
January 14, 2019
Command Center: Users Logins
The Need for Individual User Logins Each person who needs to access the Command Center or the…
January 14, 2019
Driver App: Contacting Associate and Customers
Contacting people at the Dealership or the Customer has never been easy. Usually, Drivers will find…
January 11, 2019
How to Choose the Right App for Your Auto Dealership
Technology is evolving in auto dealerships. But with so many applications to choose from, it can…
January 11, 2019
Command Center: Station Settings
Station Settings will allow Service Directors/Managers to tailor fit the Command Center. Here you…
January 11, 2019
Command Center: Message Templates
The Passenger will get several SMS or alerts when a ride request gets created. The Passenger App…
January 10, 2019
Command Center: Ride Report
The Ride report will give you an overview of the ride details without downloading the report. In…
January 10, 2019
Command Center: Dashboard
The Command Center Dashboard will allow the users to access the Control Panel. The Control Panel…
January 10, 2019
Command Center: Reviews
We are excited to share with you the latest feature of the command center, the review section.…
January 9, 2019
Understanding Driver ETA
In Operations, everything needs to move like clockwork. We understand how important time is. Time…
January 8, 2019
How to Transform Your Dealership’s Customer Communication
Communication is key in running a successful business. But many dealerships are stuck using…
December 31, 2018
Washing the Car with Rainwater
Washing the car is one of the essential pamperings it needs to preserve its shine and luster.…
December 11, 2018
What are the Critical Car Warning Lights
Among the things that we need to be cautious of would be the car's dashboard lights. The warning…
December 11, 2018
Ways To Save Money On Auto Repairs
Car repairs can be costly. Here are some tips that can help save a few dollars on those car…
December 11, 2018
Command Center: Driver States
The new Driver states are part of the update in the system to further improve shuttle efficiency.…
December 11, 2018
Command Center: Understanding How ETA Works
Understanding how ETA works is crucial in improving customer satisfaction. We understand how…
December 10, 2018
Command Center: Schedule a Ride Back or Ride Out
When a ride gets scheduled, more often than not, these same people will be requesting a ride back.…
December 10, 2018
5 Consumer Loyalty Trends Auto Dealerships Should Know
Consumers aren’t easy to win over, and customer retention has never been more crucial to sustaining…
December 5, 2018
New Passenger App
We make every effort to enhance, upgrade and improve our services. We made updates in the…
December 1, 2018
Here’s Why Toyota of Pasadena prefers to use Quickride over Lyft
After making the switch from rideshare services to Quickride, Toyota of Pasadena quickly…
November 28, 2018
Tips That Will Help You Get Old Stickers Off Of Your Car Without Damage
Car stickers are fun and can sometimes reflect your personality or mood. But then, those feelings…
October 10, 2018
5 Micro-Moments in Consumer’s Buying Cycle That Are Key to The Sale
Technology has changed the way people buy. These days, you can use your mobile phone to search for…
October 8, 2018
Understanding Car Leaks
There are different car fluid leaks that a car owner can encounter. Some are harmless and requires…
October 5, 2018
Everything You Need To Know About Car Noises And What They Mean
It is normal sometimes to hear car noises, experience a bit of shaking or even hear odd sounds…
October 3, 2018
How to Choose the Perfect Vehicle Repair Shop for Your Car
As much as DIY is so popular these days, at one point the car still needs repair in a shop or…
October 2, 2018
3 Easy Steps to Replace a Flat Tire
Changing a flat tire seems like a very simple task. It always looks so simple until you actually…
September 6, 2018
Keep Your Car Cool During the Summer: 5 Tips to Beat the Heat
Scorching heat is the signal that summer has officially started. Summer means spontaneous trips to…
August 24, 2018
Five Car Saving Tips That Help You Keep Your Car Interior Clean
Often, people are more obsessed with cleaning the car’s exterior. The moment a car gets dirty,…
August 22, 2018
Basic Tips for Preserving your Car’s Paint
As they always say, the first impression lasts. Impressions are essential when it comes to…
August 20, 2018
Increase Sales with Social Media
With the rise of the digital age, technology has taken over every household. Purchasing decision…
August 17, 2018
How to Keep Customers Engaged in a Car Repair Industry
It is every company’s goal to increase revenue yearly. To do that, a company has to have growth.…
August 15, 2018
How to get Customer Referrals?
Business thrives in a constant stream of customers. Customers can be acquired through different…
August 2, 2018
Why Should You Invest in Shuttle Service?
One of the most profitable businesses in the economy right now is in the manufacturing sector which…
August 1, 2018
Impact of Automated Driving System
Innovation has gone a long way toward improving people’s lives. It has brought about inventions or…
July 31, 2018
Tips in Building Successful Relationships in Car Dealer
Car dealerships, like regular companies, composed of different departments all working together.…
July 30, 2018
What Services Do Customers Expect from their Dealers?
Customer Service has been the cornerstone of businesses for which it thrives upon. The success or…
July 30, 2018
Improve Customer Loyalty by Leveraging Shuttle Services
Shuttle service is being offered as a complimentary service to customers who have a scheduled…
July 29, 2018
The Benefits of Using the Quickride Passenger App
It’s here, phase 2 of Quickride is up and running. This new upgrade is jam-packed with new features…
June 11, 2018
Command Center: Table Of Contents
I. Getting Started Table of Contents Quickride Customer Service Email & Phone number Quickride…
June 2, 2018
Customer Service Email & Phone number
If you have any questions or feedback, you can reach us via the following channels: Our…
June 2, 2018
Quickride is in Canada
We are growing and not just across the US but in Canada too! For those who are interested to find…
June 2, 2018
How to download Driver App on iOS and Android devices?
Quickride App is available to download for FREE on Apple App Store and Google Play store. Before…
June 2, 2018
How to download Driver app in Android devices?
Quickride app is available to download for FREE on Google Play and this app is…
June 2, 2018
Top 5 Benefits of Quickride
Most of the Service Department who offers shuttle service would have the old method of requesting a…
June 2, 2018
Command Center: Ride Distribution
Ride distribution is now simplified and automatic. Quickride developed an algorithm that is…
June 2, 2018
How to Cancel a Ride?
In case a ride was booked incorrectly it can be canceled. There are only 2 ways a ride can be…
June 2, 2018
Command Center: Reassigning Ride
Reassigning rides is an essential process for Shuttle Coordinators. Reassigning allows them to…
June 2, 2018
Command Center: Ride List and Ride List Filtering
To identify the queue, there are four states in that passenger cycles through. And in the Command…
June 2, 2018
Command Center: Distance from the Dealership
Knowing the distance from the dealership will help Shuttle Coordinators to plan for the trips…
June 2, 2018
Command Center: Create Ride – Set by Passenger
Ride Set by Passenger is a ride request where we send a text message with a web link to the…
June 2, 2018
Ride Not Updating
The Command Center and Driver App work hand in hand in making sure that real-time updates are…
June 2, 2018
Command Center: Create Ride – Future or Scheduled Rides
Creating Future or Scheduled rides is easy in the Command Center. Future or Scheduled rides are…
June 2, 2018
New Command Center: Create Ride Form
The Command Center can let you access important passenger information. To track shuttle location,…
June 2, 2018
Command Center: Ride Status
Understanding the ride status in the Command Center, when the ride has gets created it will get…
June 2, 2018
Command Center: Logging out Shuttle Drivers
Only ones with access to the Command Center can log out a Shuttle Driver. This is to prevent…
June 2, 2018
Command Center: Driver Report
The Driver Report is the Car Dealers now has a way to know how their drivers have performed. With…
June 2, 2018
Command Center: Download Report
Downloading a report in the Command Center is easy for Managers and Service Advisors. They can…
June 2, 2018
Command Center: Tutorial and FAQ
From the Control Panel, you can access the Tutorial and FAQ. We have included our help section to…
June 2, 2018
Command Center: Help Icon
Quickride has interactive Help icon to assist customers whether you need to reach us by chat or…
June 2, 2018
New Command Center: How to Login
We have recently launched the new command center log-in page. The latest updates were implemented…
June 2, 2018
Command Center: Map View
These are the various icons that can be seen in the Command Center: a. Center button - this…
June 2, 2018
Command Center: Map Controls
The map view enables both Dealer and Driver see current and scheduled trips real time. Here are the…
June 2, 2018
Command Center: Overview
The Command Center is a shuttle management system that can help log and track the shuttle ride…
June 2, 2018
What is a Command Center?
The Command Center is an application that is designed to improve Car Dealer's ability to…
June 2, 2018
Driver App: Four-Step Process in Completing Rides
When completing passenger rides, we have created a four-step process that the drivers need to…
June 2, 2018
Shuttle Selection
To ensure that drivers are assigned, the Driver app is color coded for easy identification. The…
June 2, 2018
Understanding the Shuttle Visibility
Shuttle visibility is essential in making sure that shuttles get tracked.…
June 2, 2018
Driver App: On-Boarding Passengers
A dealership may get many ride request in a day from various passengers. The best way to manage…
June 2, 2018
Driver App: Navigation System
We at Quickride are working to make our navigation systems much better and safer. The efficiency of…
June 2, 2018
How to Complete a Pick-up and Drop off
When completing rides, drivers need to ensure that the correct steps get done in order. Drivers…
June 2, 2018
Understanding the Driver App
This article will provide information on how to use the Driver app. Important reminders before…
June 2, 2018
What is a Driver App?
The Driver app is a mobile application that drivers use to manage their passengers. The app is…
June 2, 2018
How to Use Passenger App?
Using the Passenger App link in requesting for a shuttle is easier for customers. With the…
June 2, 2018
Passenger App: How to Set Correct Location
To set correct location in passenger app is very easy. Simplification is our goal to make sure that…
June 2, 2018
Passenger App: Unable to Locate Correct Address
The Passenger app is designed to automatically locate the passenger's current location and it also…
June 2, 2018
Passenger App: Unable to Get Accurate Location
Is your map not giving you the right location? When you use the passenger app link, it comes off as…
June 2, 2018
Passenger App – Time Request
The best thing about the passenger app is that customers are able to summon a shuttle when they…
June 2, 2018
Passenger App: SMS or Text Alerts
We send text reminders to customers when: When you select them as your destination (pressing the…
June 2, 2018
5 Advantages of Quickride App
Businesses also have to find a way to keep itself in tune with what the customers or passengers’…
June 2, 2018
What is a Passenger Quickride App?
The Passenger app is one of the ways Service Advisors can empower customers. With this app, the…
June 2, 2018
Credit Card Payments for Quickride
Quickride accepts credit card payments, please call our customer service number. Our lines are open…
June 2, 2018
Check Payment Information for Quickride
To all customers, Quickride accepts checks as modes of payment. For check payments, it can be sent…
June 2, 2018
Troubleshooting Command Center: Blank Screen
If you visit a website frequently, your web browser stores elements of the web page in a cache so…
June 2, 2018
Troubleshooting Driver App
When a new version of an application is released most of the updates are done automatically without…
June 2, 2018
Troubleshooting: Command Center
We at Quickride are continually updating and enhancing our system to make sure that our application…
June 2, 2018
Troubleshooting Location Services – iPhone and iPad
When you search on Google, we use your location to help show the most relevant search results. For…
June 2, 2018
Troubleshooting: Command Center – Ride Grayed Out
There are times when a ride that was assigned to a Driver was suddenly grayed out in the Command…
June 2, 2018
Command Center: Shuttle Not Being Tracked
Quickride will continually update our applications to ensure that it's going to remain efficient,…
June 2, 2018
5 Common Android Issues Encountered by Driver App Users
When it comes to technology, nothing is perfect, such is the case for Android platforms. Issues…
June 2, 2018
6 Common iOS 11 Problems that Might Affect Driver App Users
Quickride Driver App is dependent on mobile phones to transmit real-time information on its…
June 2, 2018
Troubleshooting Location Services – Android
When you search on Google, we use your location to help show the most relevant search results. For…
June 2, 2018
Troubleshooting Location Services – Computer
Google automatically detects your computer’s location using its IP address, Location History (if…
June 2, 2018
Quickride Customer Service
Our lines are always open during Monday - Friday 9:00 am - 5:00 pm PST. Phone: 1 888-570-6807…
June 2, 2018
Forgot Password on Quickride
We know how Service Managers and Advisors can become pretty tied up in work and sometimes get…
June 2, 2018
Top 10 Most Common Vehicle Repairs
Changing the oil and oil filter, replacing wiper blades and air filters, and scheduled maintenance…
June 2, 2018
Warranty Reimbursement on Shuttle Service
One of the most missed opportunities for reimbursements is shuttle rides. Since most are doing the…
June 2, 2018
5 Basic Car Safety Feature
Driving takes a lot of skill and focus, as easy as it may sound, it's more complicated. You need to…
June 2, 2018
4 Safety Tips in Driving
Driver and passenger safety should be a top priority. As much as we would like to avoid accidents,…
June 2, 2018
5 Best Driver Tips to Provide Quality Service
Being the best in the field means that you have to ensure that you provide quality service and it…
June 2, 2018
7 Steps in Cleaning Car Engine
We are often more concern about the cleanliness of the exterior of the car, however, this is not…
June 2, 2018
Six-Point Vehicle Check During Winter Weather
Six-Point vehicle check will help improve the performance of your vehicle, especially during winter…
June 2, 2018
5 Things to Avoid When Driving Automatic
Driving an automatic vehicle makes us think that the controls are far simpler. However, being…
June 2, 2018
6 Tips to Improve Mobile Phone Connectivity
We’ve all been there, at one point, regardless of your mobile phone you still lose connectivity.…
June 2, 2018
6 Things to Do While Waiting for a Car Repair
There comes a point in your car’s life that it has to be in Service for a repair. Maybe the part of…
June 2, 2018
Wireless Dead Spot
We have relied on our mobile phones every day to help us with our personal and professional life.…
June 2, 2018
Quick Ride Best Practices
Safety First! Make sure your shuttles have fixed mounting for their wireless devices. Follow the…
June 2, 2018
3 Important Tips in Managing Rides
There are times when a Driver gets multiple ride requests. Here are some things to keep in mind:…
June 2, 2018
How Much Data Does Your Mobile Phone Use?
The use of cellular data is more of a necessity and it also has become part of our daily lives.…
June 2, 2018
3 Advantages of Having a Shuttle Service
Outstanding customer service has always been the determinant of a dealership’s success. Customers…
June 2, 2018
Quickride Best Practices
Every dealership is unique, there are days that there is less shuttle ride request and there are…
June 2, 2018
4 Ways Shuttle Service Automation Will Help Your Business
Business process automation (BPA) is a business strategy that is now being employed worldwide. By…
June 2, 2018
6 Things to Improve Dealership Performance
Key performance indicator (KPI) is a set of quantifiable measures that a company or industry uses…
June 2, 2018
The Importance of Appointment Scheduling in Service Operations
The Service Department’s method of organizing car repairs will impact the entire operation. A shop…
June 2, 2018
Interview with Greg White of Marvin K. Brown Auto Center
1. What was the problem you were having before you discovered Quickride? Prior to Quickride our…
May 31, 2018
Interview with Robert Atkison of Toyota of Santa Maria
What was the problem you were having before you discovered Quickride? Couldn’t find a Shuttle or…
May 15, 2018
Important: Quickride phase 2 will be upgrading on April 28th.
After more than 3 months of design and development, we are incredibly excited to announce Quickride…
April 26, 2018
Top 10 Safe Driving Tips and Practices
Technology has given us cars with more safety features. Some models have programs that help the…
March 3, 2018
5 Things To Do While Waiting For Your Shuttle Service
Whether it’s at the checkout line of the grocery or the doctor’s office, waiting is hardly ever…
February 21, 2018
Top 10 Ways to Improve Your Dealership Shuttle Service Experience
Improving your shuttle service experience can help your dealership win more customers and generate…
February 9, 2018
Apps are finding their way into the dealership business, starting with shuttle system overhaul
With revitalizations in the transportation industry seemingly more common than traditional…
September 16, 2017