Command Center: Ride Status
Once the ride has been created, it will be assigned to a Shuttle Driver in a few seconds. Once the Driver receives the information, he can then decide when to pick-up/drop off the customer. By default, when the ride is assigned to a Driver, it will be marked as Waiting. If the Driver is on its way...
Command Center: Logging out Shuttle Drivers
The Service Advisors/Shuttle Dispatchers or who has access to the Command Center are the only ones who can log out a Shuttle Driver. This is to prevent accidentally logging out a fellow Driver. And also in the event that something goes wrong with the Shuttle or the phone, that the one managing the...
Command Center: Driver Report
Car Dealers now has a way to know how their drivers have performed. With the upgrade in the Command Center, Service Advisors and Shuttle Dispatchers are able to download the report at the end of the day. With the report, they are now able to: Know how many rides a Driver has completed for the day....
Command Center: Download Report Flow
From the log-in page, Dealers will be able to see the Menu option for which it can select to download reports and filter needed information for data analysis. Instructions to download reports: 1. From the Menu drop down menu click on Download Report 2. Upon clicking the Download Report, the...
Command Center: Dropdown Menu
From the log-in page, Dealers will be able to see the Menu option for which it has the following functionality. 1. Tutorials - this option will link the Dealers to the Quickride FAQs section which is currently organized to Getting Started, Command Center, Driver app and Passenger App. This will...
Command Center: Help Icon
Quickride has interactive Help icon to assist customers whether you need to reach us by chat or email, this guide will help you do that. Once a chat/email has been initiated, one of the members of our Customer service team will respond to your inquiries. Please take note that we are on a Pacific...
New Command Center: How to Login
The Command Center is designed to help you keep track of your shuttles with the ability to view their real-time statuses. Accessing the Command Center With the Command Center you can manage your shuttles, book pickup and drop off requests for passengers, and provide real-time updates on a number of...