Command Center: Understanding How ETA Works
Understanding how ETA works is crucial in improving customer satisfaction. We understand how important knowing the ETA is and that is why we have improved how it is getting measured. The new measure is from straight line distance to driving distance; this will make sure that time posted on the app…
Command Center: Schedule a Ride Back or Ride Out
When a ride gets scheduled, more often than not, these same people will be requesting a ride back. A ride back can either be going to the dealership or the passenger's house or office. Since the information is already stored or created in the earlier request, we added a new feature. The Schedule a…
New Passenger App
We make every effort to enhance, upgrade and improve our services. We made updates in the Passenger app as these changes are crucial in helping you run your business. Here's what's new at the Passenger App: Estimated Time of Arrival (ETA) - Passenger App is a web-based application where they…
Command Center: Table Of Contents
I. Getting Started Table of Contents Quickride Customer Service Email & Phone number Quickride is in Canada How to Download Quickride in iOS devices? How to Download Quickride in Android devices About Quickride Top 5 Benefits of Quickride II. Command Center What is a Command Center?…
Quickride is in Canada
We are growing and not just across the US but in Canada too! For those who are interested to find out how to inquire now. Monday - Friday 9:00 am - 5:00 pm PST Phone: 1 888-570-6807 Email: support@goquickride.com or Chat with us, click on the happy little blue icon on the lower right side of the…
How to download Driver App on iOS and Android devices?
Quickride App is available to download for FREE on Apple App Store and Google Play store. Before installing the app, please go over the requirements to use the Driver App. Basic Requirements: For Android, it requires Android OS version 4.2, but works best on Android OS version 7 and up. For…
How to download Driver app in Android devices?
Quickride app is available to download for FREE on Google Play and this app is compatible with all of your devices. To download in Google Play: Just click on this link. The Quickride Driver icon will appear and just click on install. 3. Wait for the app to finish…
Command Center: Ride List and Ride List Filtering
To identify the queue, there are four states in that passenger cycles through. And in the Command Center app, users can filter the rides of their Shuttle Drivers. Filtering the ride by the different state would make viewing more simplified. Rides can be filtered under these categories:…
Command Center: Create Ride - Future or Scheduled Rides
Creating Future or Scheduled rides is easy in the Command Center. Future or Scheduled rides are a great way of scheduling your trips in advance. Planning trips in advance will help the dealership get the right resources for the job. These are the steps: 1. From your internet browser, type…
Command Center: Ride Status
Understanding the ride status in the Command Center, when the ride has gets created it will get assigned to a Shuttle Driver in a few seconds. Once the Driver receives the information, he can then decide when to pick-up/drop off the customer. By default, when the ride gets assigned to a Driver,…