Command Center: Ride Distribution
Ride distribution is now simplified and automatic. Quickride developed an algorithm that is intuitive. The algorithm will ensure that the Driver's route gets planned out. And the rides get distributed with the greatest efficiency. Conditions on how the rides get assigned to the shuttle…
How to Cancel a Ride?
In case a ride was booked incorrectly it can be canceled. There are only 2 ways a ride can be canceled: through the Passenger app or the Command Center. Shuttle Drivers don't have the ability to cancel rides, they can only finish/complete a ride. On the Passenger App If the ride has been scheduled,…
Command Center: Reassigning Ride
Reassigning rides is an essential process for Shuttle Coordinators. Reassigning allows them to switch the rides between Drivers. Once the Driver logs in the app, any rides created in the Command Center will get assigned to a Driver. Service Advisors/BDC coordinator doesn't need to check which…
Command Center: Ride List and Ride List Filtering
To identify the queue, there are four states in that passenger cycles through. And in the Command Center app, users can filter the rides of their Shuttle Drivers. Filtering the ride by the different state would make viewing more simplified. Rides can be filtered under these categories:…
Command Center: Distance from the Dealership
Knowing the distance from the dealership will help Shuttle Coordinators to plan for the trips ahead. Usually, dealerships have set a distance limit of 5, 10 or even 15-mile radius to how far the shuttle service can go. Quickride has upgraded the Command Center to reflect how far the customer wants…
Command Center: Create Ride - Set by Passenger
Ride Set by Passenger is a ride request where we send a text message with a web link to the passenger app to customers. They will then use this link to request a ride and passengers get to decide on when they need a shuttle. 1. On the log-in page, enter your Station ID, Username and…
Command Center: Create Ride - Future or Scheduled Rides
Creating Future or Scheduled rides is easy in the Command Center. Future or Scheduled rides are a great way of scheduling your trips in advance. Planning trips in advance will help the dealership get the right resources for the job. These are the steps: 1. From your internet browser, type…
New Command Center: Create Ride Form
The Command Center can let you access important passenger information. To track shuttle location, passenger pick-up, and drop-off location and ride status.. Having this information at hand enable the Manager to better understand shuttle use and keep track of shuttle activities. After logging into…