In the age of Social Distancing, car dealers are bringing the Dealership to the Customer
When dealership showrooms and Service drives first began to experience temporary closures back in March of 2020 due to COVID-19, they had to quickly adapt to keep bringing in business and save their employees’ jobs. As we experienced back in 2008, those who adapted quickly have not only succeeded…
How to Use and Clean Your Shuttle in the Age of Social Distancing
For car dealerships, shuttles have long been an essential part of the business to satisfy customers’ needs. However, currently the coronavirus pandemic is reshaping how dealership customers are utilizing their time at a dealership. Many dealerships have decided to reduce shuttle usage to comply…
How Much Data Does Your Mobile Phone Use?
The use of cellular data is more of a necessity and it also has become part of our daily lives. Mobile phones are not just restricted for personal use but have now become a powerful tool in the business world. And because of the increase in demand, mobile phone manufacturers have constantly evolved…
3 Advantages of Having a Shuttle Service
Outstanding customer service has always been the determinant of a dealership’s success. Customers who experience great customer service are sure to come back or even refer you to their family, friends or colleagues. That’s why as an added service, most car dealers offer courtesy shuttle service.…
Quickride Best Practices
Every dealership is unique, there are days that there is less shuttle ride request and there are days that it can also be overwhelming. Depending on how you utilize your shuttle service, the following best practices can also be incorporated in your dealership. Schedule more Future dates rides -…
4 Ways Shuttle Service Automation Will Help Your Business
Business process automation (BPA) is a business strategy that is now being employed worldwide. By automating, businesses can reduce cost, eliminate waste, and increase efficiency and productivity in the workplace. Most Car Dealers are still using the old method of a pen and clipboard to request for…
6 Things to Improve Dealership Performance
Key performance indicator (KPI) is a set of quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their strategic and operational goals. This helps you understand your business much better and be able to easily identify areas that need…
The Importance of Appointment Scheduling in Service Operations
The Service Department’s method of organizing car repairs will impact the entire operation. A shop who is operating reactively tends to be disorganized as compared to a shop operating with the non-reactive approach. The non-reactive approach means scheduling auto repairs in advance, keeping a…