How to Limit the Number of Passengers on a Shuttle
Dealerships are gradually bringing back their courtesy shuttles after pausing them earlier this year. To deal with the ongoing coronavirus pandemic, many are requiring masks for drivers and passengers, providing hand sanitizer, and disinfecting the shuttle regularly. Additionally, many dealerships…
Driver App - Issue with Location
When using the Driver app, we need to ensure that WiFi is off at all times. The Driver app should only be using cellular data. When both wifi and cellular data are on, the Driver will encounter an issue with the app not loading. The possible scenarios that the driver will encounter when WiFi is…
Understanding Driver ETA
In Operations, everything needs to move like clockwork. We understand how important time is. Time is essential not only for your Customers but also for your Dealership. And the enhancement we made in the Driver app, it will make the ETA more realistic for both your Drivers and Passengers. At the…
Driver App: Four-Step Process in Completing Rides
When completing passenger rides, we have created a four-step process that the drivers need to follow at all times. Navigate and drive to passenger’s pickup location. Pick up the passenger and mark them on shuttle. Navigate and drive to the passenger’s drop off location. Drop off the passenger and…
Deleting Rides
We know how busy dealerships can get. And sometimes, mistakes happen, and wrong information gets placed in the ride request. In this case, if the erroneous data is any or all the following: the name, address and time, cancel the ride. Unfortunately, these…
Shuttle Selection
To ensure that drivers are assigned, the Driver app is color coded for easy identification. The shuttle colors are assigned in the following order. To select/assign the shuttle, Driver selects a shuttle. If the shuttle is available, he will be prompted to type his name to lock the shuttle under…
Understanding the Shuttle Visibility
Shuttle visibility is essential in making sure that shuttles get tracked. When a Driver logs-in the app, it will ask them to choose a shuttle color. That color is what they will represent in the command center. When a ride gets assigned, that too will have the same color as…
Driver App: On-Boarding Passengers
A dealership may get many ride request in a day from various passengers. The best way to manage them is by the use of Quickride. Before, the Driver is in control who gets to go first. But now with Quickride, it has automated the way the rides get assigned. Rides get assigned to the…
Driver App: Navigation System
We at Quickride are working to make our navigation systems much better and safer. The efficiency of the Drivers will increase because of the proper use of the app. We made changes to enhance the driving experience of shuttle drivers. In doing so, we can ensure that: Fewer Accidents We created…
How to Complete a Pick-up and Drop off
When completing rides, drivers need to ensure that the correct steps get done in order. Drivers also need to ensure that when these get executed, it's at the right time. How to Complete a Drop Off Ride Request: When doing Passenger drop off, remember to follow these steps on the passenger’s ride…