Driver App - Issue with Location

When using the Driver app, we need to ensure that WiFi is off at all times. The Driver app should only be using cellular data. When both wifi and cellular data are on, the Driver will encounter an issue with the app not loading.  The possible scenarios that the driver will encounter when WiFi is...


driver-app-navigation

Driver App: Four-Step Process in Completing Rides

When completing passenger rides, we have created a four-step process that the drivers need to follow at all times. Navigate and drive to passenger’s pickup location. Pick up the passenger and mark them on shuttle. Navigate and drive to the passenger’s drop off location. Drop off the passenger...


deleting-rides

Deleting Rides

We know how busy dealerships can get. And sometimes, mistakes happen, and wrong information gets placed in the ride request. In this case, if the erroneous data is any or all the following:  the name, address and time, cancel the ride. Unfortunately, these...


shuttle-selection

Shuttle Selection

To ensure that drivers are assigned, the Driver app is color coded for easy identification. The shuttle colors are assigned in the following order. To select/assign the shuttle, Driver selects a shuttle. If the shuttle is available, he will be prompted to type his name to lock the shuttle under...


driver-app-on-boarding-passengers

Driver App: On-Boarding Passengers

A dealership may get many ride request in a day from various passengers. The best way to manage them is by the use of Quickride.   Before, the Driver is in control who gets to go first. But now with Quickride, it has automated the way the rides get assigned. Rides get assigned to the...


driver-app-navigation-system

Driver App: Navigation System

We at Quickride are working to make our navigation systems much better and safer. The efficiency of the Drivers will increase because of the proper use of the app. We made changes to enhance the driving experience of shuttle drivers. In doing so, we can ensure that: Fewer Accidents We created...


how-to-use-the-driver-app

Understanding the Driver App

This article will provide information on how to use the Driver app. Important reminders before using the driver app: Make sure that WIFI is turned OFF. Ensure that Cellular Data is turned ON. Ensure that  Location Services is turned ON. The Driver app will also need to access your...


what-is-a-driver-app

What is a Driver App?

The Driver app is a mobile application that drivers use to manage their passengers. The app is available on both Android and iOS; users can download it for free on their phone. Once the app gets installed on the Driver's phone, they need to log in using their station's given log-in information....