Passenger App: Common Questions

The Passenger app is a web link that allows customers to book rides at their own convenience. We've compiled some of the common questions encountered in using the app. Common Questions about the Passenger app Q: What type of phone does the Passenger app need? A: The link is accessible in all...


How to Keep Customers Engaged in a Car Repair Industry

It is every company’s goal to increase revenue yearly. To do that, a company has to have growth. Growth gets measured by an increase in profit, market shares, or an increase in sales. That is why it is essential to keep customers satisfied and loyal to a company by keeping them engaged....


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How to Use Passenger App?

Using the Passenger App link in requesting for a shuttle is easier for customers. With the Passenger app, they are in control of when and where they would like to get picked up. To send the link to the customer, Service Advisors can send the link to the customer from the command center app. They...


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Passenger App: How to Set Correct Location

To set correct location in passenger app is very easy. Simplification is our goal to make sure that the app can user-friendly. We understand that at times, the simpler the app the more complicated it can get. Often the confusion lies in locating oneself using the passenger app link. The passenger...


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Passenger App: Unable to Locate Correct Address

The Passenger app is designed to automatically locate the passenger's current location and it also has the option to manually enter the address. There are instances for which the passenger is unable to locate himself/herself in the app or might have encountered these scenarios: a. Google maps think...


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Passenger App: Unable to Get Accurate Location

Is your map not giving you the right location? When you use the passenger app link, it comes off as broken or the map showing the whole of United State and not your current location? Here's a simple trick, turn on your location services. Once it's enabled, it will automatically update the map to...


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Passenger App - Time Request

The best thing about the passenger app is that customers are able to summon a shuttle when they need to. Which means they only need to send in a request once when they are ready for pick up. Since shuttles are being summoned only when they need it, it is also advisable to give a leeway of 15-30mins...


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Passenger App: SMS or Text Alerts

We send text reminders to customers when: When you select them as your destination (pressing the GO button) When you arrive at their location to pick them up When you drop them off somewhere other than the station (they get a link to summon a shuttle to return when they're ready to) When you cancel...


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5 Advantages of Quickride App

Businesses also have to find a way to keep itself in tune with what the customers or passengers’ need. One of which is the ability to automate the way the customer is requesting for shuttle service. Technology has now more than ever become a necessity in our lives. The advantages of Dealerships...