5 Consumer Loyalty Trends Auto Dealerships Should Know

Consumers aren’t easy to win over, and customer retention has never been more crucial to sustaining a business than it is today. If you haven’t already noticed, Americans have a huge trust issue with brands lately. According to the 2018 Edelman Trust Berometer, consumers are at an all-time low...


Here's Why Toyota of Pasadena prefers to use Quickride over Lyft

  After making the switch from rideshare services to Quickride, Toyota of Pasadena quickly noticed that sending customers on their own shuttles was much more favored than a Lyft and/or Uber. Not only was Lyft getting too expensive, customers were complaining that the drivers were rude and...


Keep Your Car Cool During the Summer: 5 Tips to Beat the Heat

Scorching heat is the signal that summer has officially started. Summer means spontaneous trips to the beach. It also means long trips to a promising vacation destinations. What most people don't think of is how hot the interior of their car can get. During summer, the average temperature can range...


Five Car Saving Tips That Help You Keep Your Car Interior Clean

Often, people are more obsessed with cleaning the car’s exterior. The moment a car gets dirty, dusty and muddy, it’s off to the car wash. But how often does the car’s interior gets cleaned? The car’s interior is like the inside of the house, it also gets dirty, stinky and if you have...


How to get Customer Referrals?

Business thrives in a constant stream of customers. Customers can be acquired through different means. And in generating leads, it takes skill, timing, and courage. It is important to get new customers because these people are the lifeblood of your entire operation. Without new customers...


Why Should You Invest in Shuttle Service?

One of the most profitable businesses in the economy right now is in the manufacturing sector which is the automotive industry. Though this business has its ups and downs, played right it can still be a very profitable business. Business owners need to always analyze market trends, make a wise...


Impact of Automated Driving System

Innovation has gone a long way toward improving people’s lives. It has brought about inventions or processes to better help people. In the case of the car industry, car manufacturers are looking into automating driving. This means that there is less to no human intervention when driving. One of...


Tips in Building Successful Relationships in Car Dealer

Car dealerships, like regular companies, composed of different departments all working together. Each department has their own tasks, responsibilities, and time-frame. In order for the team to succeed, each member of the company has to play their role and perform their duties. To be successful in...


What Services Do Customers Expect from their Dealers?

Customer Service has been the cornerstone of businesses for which it thrives upon. The success or failure of an entrepreneur lies in their ability to build a solid foundation. A foundation built upon efficiency and quality of customer service. We will look into the 3 major things that customers look...


Improve Customer Loyalty by Leveraging Shuttle Services

Shuttle service is being offered as a complimentary service to customers who have a scheduled appointment. While the vehicle is being serviced, customers can choose to get brought to the office, home or anywhere within the dealership’s surrounding area. Aside from giving customers free rides,...