What Services Do Customers Expect from their Dealers?

Customer Service has been the cornerstone of businesses for which it thrives upon. The success or failure of an entrepreneur lies in their ability to build a solid foundation. A foundation built upon efficiency and quality of customer service. We will look into the 3 major things that customers…


Improve Customer Loyalty by Leveraging Shuttle Services

Shuttle service is being offered as a complimentary service to customers who have a scheduled appointment. While the vehicle is being serviced, customers can choose to get brought to the office, home or anywhere within the dealership’s surrounding area. Aside from giving customers free rides, there…


The Benefits of Using the Quickride Passenger App

It’s here, phase 2 of Quickride is up and running. This new upgrade is jam-packed with new features for all aspects of the system, including the Quickride Passenger App. The Quickride Passenger App The Quickride Passenger app is a web app designed to allow passengers to set a precise location when…


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Interview with Greg White of Marvin K. Brown Auto Center

1. What was the problem you were having before you discovered Quickride? Prior to Quickride our system was antiquated and very informal . It was far too susceptible to human error and miscommunication. When the opportunity arose to have Mark Toohey present to our San Diego G.M. Service Managers…


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Interview with Robert Atkison of Toyota of Santa Maria

What was the problem you were having before you discovered Quickride? Couldn’t find a Shuttle or driver/had to put a customer on hold to call or text Shuttle drivers/ didn’t know how long driver would be/couldn’t see how many passengers/ couldn’t give accurate drop off and delivery tomes/Advisors…