Command Center: Unable to Create Rides

When creating rides, it is important that the correct address is put into the system otherwise it will not let you move or create the request. Address accuracy is the key to success, that is why in order to ensure that the right one is put in, the system will try to autocomplete the address and list down all possible address combination.

If the address that you are putting in doesn’t generate an autocomplete from Google it means that the address is not searchable on google and that you have to check it again.

create ride address

If the correct address is placed in the system, it will populate the options for various locations, you just need to pick the correct address of your passenger then create a ride.

correct address

In the event that Google is unable to find the exact match or is directing you to a different address or an address far away from your location, it is important to put notes in the ride request so that the driver will know where to go. Google maps is not a perfect system and sometimes human intervention is needed.

create ride notes