As much as DIY is so popular these days, at one point the car still needs repair in a shop or dealership. It can be for maintenance or repair. For brand new vehicles, it needs to go back to the car dealership where you bought the car. If it is out of warranty, choosing the right shop is essential. Here are the tips for finding the right one:
1. Value recommendations – it’s all about customer experience. Talk with family, friends, and colleagues and get their recommendations. Referrals are the best unfiltered and honest review of a place. That is why getting other people’s option will help decide on which shop to choose.
2. Check online reviews – online feedbacks are nuggets of information. Online reputation will help you make a decision based on other people’s experiences. You can check the number of reviews given and comments left by people using your phone. Reading the comments will give you an idea if that shop is the right one for you.
3. Get estimates – each shop has their diagnosis and costing. It is advisable to get several quotes for comparison. Pay attention to the price and what each shop is charging versus the kind of repair needed. Higher estimates may mean that there are unnecessary repairs included.
4. Talk with the people – visit the shop and try to interact with people at the dealership. Find one that is consistent with the quality of service. You can see the values of the company with the people that are working at that dealership, see if they walk the talk.
5. Check the shop – don’t wait for emergencies to happen. Find the right shop that is right for the vehicle that you have. Each car has their complexity. Specialized cars get serviced at its manufacturer’s dealership. More common and out of warranty cars can get repaired at local shops.
Researching before the actual repair will save you time and money. Do not get caught in a surprise and pay a higher price because you were not ready.
