When completing rides, drivers need to ensure that the correct steps get done in order. Drivers also need to ensure that when these get executed, it’s at the right time.
How to Complete a Drop Off Ride Request:
When doing Passenger drop off, remember to follow these steps on the passenger’s ride request:
- Once the passenger is physically in the vehicle, select “Yes” ON SHUTTLE.
- Press “Go” to start driving to the passenger’s location.
- Once the customer gets off the vehicle, press “DONE”.
- Finally, it will ask, has the passenger exited the vehicle “YES” this will close out the ride request.
Technology is evolving in auto dealerships. But with so many applications to choose from, it can be difficult to weed through what is the right solution for your dealership. After helping dozens of Quickride partners successfully transform their shuttle management process with our app, the Quickride team understands that for some, taking on a new software can feel like a big undertaking.
How to Complete a Pick-up Ride Request:
When doing Passenger pickups, remember to follow these steps:
- Press “Go” to start driving to the passenger’s location.
- Click “DONE” once the passenger on board the vehicle.
- You will be asked “Has the passenger entered the vehicle” click on “YES”.
- Then click “GO” to start driving back to the dealership.
- Once the customer gets off the vehicle, press “DONE”.
- Finally, it will ask, has the passenger exited the vehicle “YES” this will close out the ride request.
