How to Complete a Pick-up and Drop off

How to Complete a Drop Off Ride Request:

When doing Passenger drop off, remember to follow these steps on the passenger’s ride request:

  1. Once the passenger is physically in the vehicle, select “Yes” ON SHUTTLE.
  2. Press “Go” to start driving to the passenger’s location.
  3. Once the customer gets off the vehicle, press “DONE”.
  4. Finally, it will ask, has the passenger exited the vehicle “YES” this will close out the ride request.

How to Complete a Pick-up Ride Request:

When doing Passenger pickups, remember to follow these steps:

  1. Press “Go” to start driving to the passenger’s location.
  2. Click “DONE” once the passenger on board the vehicle.
  3. You will be asked “Has the passenger entered the vehicle” click on “YES”.
  4. Then click “GO” to start driving back to the dealership.
  5. Once the customer gets off the vehicle, press “DONE”.
  6. Finally, it will ask, has the passenger exited the vehicle “YES” this will close out the ride request.