Ride Not Updating

The Command Center and Driver App work hand in hand in making sure that real-time updates are received. What will you do if that doesn’t happen?

Quickride quick tip:

Check if the Driver is marking the ride complete. To mark complete, the Driver should be clicking the Done button. When the app asks them if the passenger has exited the vehicle they should choose Yes.

If the Driver has marked the ride complete but Command Center still doesn’t reflect the ride as complete, you just need to refresh your browser by pressing CTRL + SHIFT + R and get the latest version available. After refreshing your browser, make sure to log-out your Drivers in the Command Center app and have them log back in.