Command Center: Shuttles

We added a new feature in the Command Center that gives the dispatchers the ability to pre-assign rides while the form is getting filled up. In the create a ride form, you will now see a new dropdown labeled Shuttle. The Shuttle is a dropdown of all shuttles for the station. If the Driver is logged...


Passenger App: Common Questions

The Passenger app is a web link that allows customers to book rides at their own convenience. We've compiled some of the common questions encountered in using the app. Common Questions about the Passenger app Q: What type of phone does the Passenger app need? A: The link is accessible in all...


Driver App - Issue with Location

When using the Driver app, we need to ensure that WiFi is off at all times. The Driver app should only be using cellular data. When both wifi and cellular data are on, the Driver will encounter an issue with the app not loading.  The possible scenarios that the driver will encounter when WiFi is...


Understanding Driver ETA

In Operations, everything needs to move like clockwork. We understand how important time is. Time is essential not only for your Customers but also for your Dealership. And the enhancement we made in the Driver app, it will make the ETA more realistic for both your Drivers and Passengers. At the...