COMMAND CENTER

How To Setup Command Center?

This Quickride video shows the necessary setup for using the Command Center.

In this video:
Disabling pop-ups to use the Command Center


How To Login with Command Center?

This Quickride video shows how to access and login to the Command Center.

In this video:
The Command Center URL
Logging in with station ID and pin number


Overview of Command Center?

This Quickride video describes the main purpose of the Command Center, provides and overview its layout, and demonstrates the function of each its controls.

In this video:
Purpose of Command Center
Explanation of the two major areas of the Command Center, Rides List and Map
Explanation of the function of each individual button and icon


Understanding Ride Statuses in Command Center

This Quickride video explains and shows what the four Command Center ride statuses mean.

In this video:
Explanation of Waiting status
Explanation of En Route status
Explanation of Complete status
Explanation of Canceled status


How Command Center Is Updated?

This Quickride video shows how the Command Center is updated by actions shuttle drivers complete in their driver apps.

In this video:
How Waiting status is shown
How Waiting status changes to En Route status
How En Route status changes to Complete status


How To View Rides in Command Center?

This Quickride video describes the ride information that is shown in the Command Center and shows how to view the details of an individual ride.

In this video:
Viewing all rides in the Rides List
Viewing the details of an individual ride


How To Filter Rides Command Center?

This Quickride video shows how to filter the view of rides in the Command Center by status type.

In this video:
Filtering rides in Rides List
Clearing filters in Rides List


How To Create a Now Ride in Command Center?

This Quickride video explains what a Now ride is and demonstrates how to create a Now ride in the Command Center.

In this video:
Overview of the fields on a Now ride form
Demonstration of how to correctly enter the required information


How To Create a Future Ride in Command Center?

This Quickride video explains what a Future ride is and demonstrates how to create a Future ride in the Command Center.

In this video:
Overview of the fields on a Future ride form
Demonstration of how to correctly enter the required information


How To Create a Set By Passenger Ride in Command Center?

This Quickride video explains what a Set by Passenger ride is and demonstrates how to create a Set by Passenger ride in the Command Center.

In this video:
Overview of the fields on a Set by Passenger ride form
Demonstration of how to correctly enter the required information


How To Update Ride Information in Command Center?

This Quickride video explains what ride information can be updated/edited once a ride is created and shows how to update that information in the Command Center.

In this video:
Which ride fields can and cannot be updated once a ride is created
How to edit ride information


How To Reassign a Ride in Command Center?

This Quickride video shows how to reassign a ride from one shuttle driver to another shuttle driver from the the Command Center.


How To Run Reports in Command Center?

This Quickride video shows how to run a report on ride information in the Command Center.

In this video:
Running reports
Downloading the report
Overview of report information
Sorting and filtering the report


How To Cancel Rides in Command Center?

This Quickride video shows how to cancel a ride from the Command Center.


How To Log Out Drivers from Driver App in Command Center?

This Quickride video shows how to log out a shuttle driver from their driver app.