How to Use Passenger App?
Steps in the Passenger App
1. Customers/passenger can request for a shuttle with the use of the link. Using location services, it can locate the passenger or they can search for the address.
2. After they enable location services, the app will search for the nearest location. It doesn’t mean that it’s their actual location. They can move the pin to their exact location. And they can also use “Edit pickup location” to input the correct address
3. Once address gets confirmed, click on Schedule a Pick-up.
4. The app will then confirm the request and pick up point, if everything is correct, click ok.
5. Passengers need to wait for the shuttle.
6. Passenger will receive text messages from Quickride. Go to SMS or Text Alert to know what messages will they receive and how to stop getting messages.
How to Cancel Ride request:
There are 2 ways to cancel a ride request:
1. In the Passenger App, the Cancel Ride at the bottom of the screen.
2. A ride can also get canceled at the Command Center.